Privacy Policy

TAIGEN Co., Ltd. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone (personal identification information), such as the insurer number on a health insurance card.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for the service. In addition, the Company may collect transaction records and payment information, including users' personal information, made between users and partners, etc., from the Company's partners (including information providers, advertisers, ad distributors, etc.; hereinafter referred to as "Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The Company's purposes for collecting and using personal information are as follows:

To provide and operate the Company's services

To respond to inquiries from users (including verifying identity)

To send emails regarding new features, updates, campaigns, etc., of the services used by the user, and guidance on other services provided by the Company

To contact users as necessary for maintenance, important notices, etc.

To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes, and to refuse their use

To allow users to view, change, or delete their registered information, and to view their usage status

To charge users for paid services

Purposes incidental to the above uses

Article 4 (Changes to the Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use has relevance to the previous purpose.

In the event of a change to the purpose of use, the Company shall notify users of the changed purpose or publicly announce it on this website, in accordance with the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to a third party without the prior consent of the user, except in the cases listed below. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations.

When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual

When it is especially necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the consent of the individual

When it is necessary to cooperate with a national agency, a local public entity, or an individual entrusted by either to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual might hinder the execution of said affairs

When the following matters have been notified or publicly announced in advance, and the Company has submitted a notification to the Personal Information Protection Commission:

That the purpose of use includes provision to a third party

Items of data to be provided to a third party

Means or methods of provision to a third party

Stopping the provision of personal information to a third party at the request of the individual

Method of receiving requests from the individual

Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:

When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use

When personal information is provided due to business succession due to merger or other reasons

When personal information is jointly used with a specific person, and the individual has been notified in advance or has been made easily aware of that fact, the items of personal information to be jointly used, the scope of persons who will jointly use it, the purpose of use for the user, and the name or designation of the person responsible for the management of said personal information

Article 6 (Disclosure of Personal Information)

When the Company is requested by an individual to disclose personal information, the Company shall disclose it to the individual without delay. However, the Company may choose not to disclose all or part of it if disclosing it falls under any of the following, and if a decision is made not to disclose it, the Company shall notify the individual of that fact without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.

When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party

When there is a risk of significantly hindering the proper execution of the Company's business

When it would otherwise violate laws and regulations

Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

If personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information, according to procedures stipulated by the Company.

If the Company determines that it is necessary to comply with the user's request in the preceding paragraph, the Company shall correct, etc., the relevant personal information without delay.

If the Company makes a correction, etc., based on the provisions of the preceding paragraph, or decides not to make a correction, etc., the Company shall notify the user of this without delay.

Article 8 (Suspension of Use, etc., of Personal Information)

If the Company is requested by an individual to suspend or delete the use (hereinafter referred to as "suspension of use, etc.") of personal information on the grounds that the personal information is being handled beyond the scope of its purpose of use, or that it was acquired by wrongful means, the Company shall conduct the necessary investigation without delay.

If, based on the results of the investigation in the preceding paragraph, the Company determines that it is necessary to comply with the request, the Company shall suspend the use, etc., of the personal information without delay.

If the Company suspends the use, etc., based on the provisions of the preceding paragraph, or decides not to suspend the use, etc., the Company shall notify the user of this without delay.

Notwithstanding the preceding two paragraphs, if suspension of use, etc., would incur a large amount of expense or is otherwise difficult, and if alternative measures can be taken that are necessary to protect the user's rights and interests, the Company shall take such alternative measures.

Article 9 (Changes to the Privacy Policy)

The content of this Policy may be changed without notifying users, except for matters otherwise stipulated in laws and regulations or in this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

support@moviegenic.okinawa

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