Terms of Use

Terms of Service

These Terms and Conditions (hereinafter referred to as "these Terms") define the conditions for the use of the "MOVIEGENIC OKINAWA" service (hereinafter referred to as "the Service") provided by TAIGEN Co., Ltd. (hereinafter referred to as "the Company"), and apply to all customers (hereinafter referred to as "Users") who use the Service. Users are deemed to have agreed to these Terms at the time of user registration, so please read them carefully before using the Service.

Article 1 (Definitions)

In these Terms, the meanings of the terms listed in each of the following items shall be as defined in each such item.

(1) "Company Website"

Refers to the website related to the Service operated by the Company, the domain of which is "https://www.muviegenic.okinawa" (including the changed domain if the domain or content of the Company's website is changed for any reason).

(2) "Registration Information"

Refers to the information registered by Users at the time of user registration, information for which the Company requested registration during the use of the Service, and such information when the User himself/herself adds or changes it.

(3) "Content"

Refers to information (including but not limited to text, images, videos, audio, music and other sounds, images, software, programs, code, and other data) that Users can access through the Service.

(4) "Products"

Refers to home appliances and other products that Users can rent or purchase through the Service.

Article 2 (Registration)

Users may apply for registration to use the Service by agreeing to these Terms and providing registration information to the Company.

The Company will judge whether to approve the registration application. Registration is completed upon notification from the Company that registration is approved, and a service usage agreement in accordance with the provisions of these Terms is established between the User and the Company.

Users must provide true and accurate information when providing registration information. The Company shall not be liable for any damages incurred by the User due to false, erroneous, or omitted content in the registration information. If there is a change in the registration information, the User shall notify the Company of the change without delay by a method separately designated by the Company. If a notification from the Company does not reach the User due to the User's failure to give such notification, the notification shall be deemed to have arrived at the time it should normally have arrived.

Article 3 (Refusal of Registration)

The Company may refuse registration if the applicant for registration under Paragraph 1 of the preceding Article falls under any of the following items:

(1) If the registration information provided to the Company contains false, erroneous, or omitted content.

(2) If the applicant for registration has previously received measures to suspend the use of the Service, such as account deletion, or is currently receiving such measures, in connection with the use of the Service.

(3) If the applicant is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of a legal representative, guardian, curator, or assistant.

(4) If the Company determines that the applicant is an anti-social force (meaning organized crime syndicates, members of organized crime syndicates, right-wing groups, anti-social forces, or other similar entities) or is cooperating or involved in the maintenance, operation, or management of anti-social forces through financial provision or other means, or has any other interaction or involvement with anti-social forces.

(5) In other cases where the Company deems the registration inappropriate.

Article 4 (Use by Minors)

Minor Users shall obtain the consent of a legal representative, such as a parent, for all applications for user registration for the Service and for renting or purchasing products using the Service. Upon completion of user registration by a minor, the consent of the legal representative for the use of the Service and the content of these Terms shall be deemed to have been given.

If a minor User uses the Service by falsely representing that they have the consent of their legal representative despite not having it, or by falsely representing their age as an adult, or by using any other fraudulent means to make others believe that they have the capacity to act, they may not cancel any legal acts related to the use of the Service or the purchase of products.

If a User who was a minor at the time of agreeing to these Terms uses the Service after reaching adulthood, that User shall be deemed to have ratified all legal acts related to the Service.

Article 5 (Account Management)

Users shall manage their accounts at their own responsibility and shall not allow third parties to use them, or lend, transfer, change the name of, or sell them, etc.

The Company shall deem that the User registered as the account holder has used the Service if it confirms the consistency of the account.

If an account is stolen or found to be used by a third party, the User shall immediately notify the Company of such fact and follow the Company's instructions.

The User shall be responsible for any damages resulting from insufficient account management, errors in use, or use by a third party, and the Company shall bear no responsibility whatsoever.

Article 6 (Order and Formation of Rental Agreement)

If a User wishes to rent products handled on the Service, the User shall place an order in accordance with the product rental procedures designated by the Company, after agreeing to these Terms and this guarantee consignment agreement, and shall fill in the necessary information (hereinafter referred to as "order information") specified by the Company when placing an order.

When the Company confirms a rental agreement order from a User, the Company will screen whether to accept the order. The Company may, at its discretion, not accept an order from a User if any of the following items apply:

(1) If the Company determines that there are deficiencies or falsehoods in the order information.

(2) If the Company cannot contact the User regarding the order, or if there is no response from the User to the Company's contact.

(3) If there are unreturned products from past rental agreements.

(4) In addition to the preceding items, if the Company determines that it is not appropriate to accept the order.

When the Company receives an order from a User and accepts that order, the rental agreement for the product shall be formed at the time the shipping completion email for the product is sent.

Article 7 (Rental Period)

The rental period in the rental agreement stipulated in the preceding paragraph shall be from the date of completion of product delivery to the User as the start date, until the end of the period entered in the necessary information (hereinafter referred to as "Rental Period").

Users shall complete the return procedure for rented products by the scheduled return date separately specified according to the rental period.

Users may extend the rental period by contacting the Company by the day before the scheduled return date. If the rental period is extended, Users shall pay the extension fee separately specified by the Company.

The rental period may not be extended due to product reservation status or other circumstances.

Article 8 (Delivery and Handover)

The Company will indicate the number of days required for product delivery on the Company's website. However, the actual number of days required for delivery may differ from the description on the Company's website due to product arrival/stock status or other reasons.

The handover of the product shall be deemed complete when the product ordered by the user has been delivered to the designated delivery address at the time of order.

Article 9 (Defects, etc. and Mid-term Cancellation)

Due to the nature of rental products, products are provided "as is," and the Company shall not be liable for any damages if normal use is possible. However, if a product has a defect or natural failure that prevents normal use, not due to the User's fault, the Company will respond by refunding the rental fee or sending a replacement, etc., after the User returns the product, in accordance with content separately determined by the Company.

Even after the rental agreement is established, a user may cancel the rental agreement mid-term by presenting the order number notified by the Company at the time the rental agreement was established. Please note that, as separately stipulated by the Company, the rental fee may be reduced depending on the timing of mid-term cancellation.

Article 10 (Late Returns or Damage, etc.)

If a product is not returned by the scheduled return date without an extension of the rental period, the User shall pay a separately determined late fee to the Company.

If the product is damaged, lost, or stolen by a third party due to the User's willful misconduct or negligence, or if the User fails to respond to its return after the scheduled return date without contacting the Company, the User shall bear the rental fee plus an amount equivalent to the sales price of the product, as separately determined by the Company. In addition, the Company may, at its discretion, assign its right to claim the rental fee and an amount equivalent to the sales price from such User to a third party, and the User shall, in advance, consent to such assignment without objection.

Article 11 (Formation of Purchase Agreement)

Users may purchase products subject to a rental agreement in accordance with the procedures designated by the Company.

However, products eligible for purchase (hereinafter referred to as "Purchased Products") shall be specified separately by the Company and may be subject to change without prior notice.

If a purchase agreement is formed, the User shall immediately confirm that the delivered product matches the order content and inspect for any defects at the time of delivery of the Purchased Product.

If a discrepancy from the order content or a defect (hereinafter referred to as "defects, etc.") is found, the User shall promptly notify the Company after delivery of the product. If a reasonable period of time passes without notification, the Company will not be liable for compensation for damages due to defects, etc., or for returns or exchanges of products.

If a delivered product has a hidden defect and the User suffers damage as a result, the Company shall only compensate for damages directly and actually incurred by the User due to such defect, and the maximum amount of compensation shall be the price of the product.

Article 12 (Rental Based on Special Discount Sale)

The Company offers a plan where, for products separately designated by the Company, provided the User continuously rents the product for a period separately designated by the Company (hereinafter referred to as "the Rental Period"), the User purchases the product at a specially discounted purchase price previously presented by the Company in the final month of the Rental Period (hereinafter referred to as "the Purchase").

If a User applies for the plan under the preceding paragraph and the Company accepts it, the User shall continuously rent the product for the Rental Period, and in the final month of the Rental Period, by paying the specially discounted purchase price to the Company, the Company shall sell the product to the User at that purchase price. For purchased products, at the time the User pays the purchase price to the Company, ownership and delivery of the product subject to the Purchase shall be deemed to have been transferred, and Paragraphs 2, 3, and 4 of the preceding article shall apply.

If the User wishes not to proceed with the Purchase, the User shall return the product to the Company within the Rental Period or within 7 days from the end of the Rental Period. If the Company confirms the return of the product within the Rental Period or within 7 days from the end of the Rental Period, the Purchase shall be deemed cancelled. In this case, the purchase price related to the Purchase shall be settled according to the contents of the following items:

(1) If the product is returned during the Rental Period:

The Purchase will be cancelled, and no payment for the Purchase will be incurred.

(2) If the product is returned within 7 days after the end of the Rental Period:

The Purchase will be cancelled, and the purchase price paid to the Company in the final month of the Rental Period will be applied as the rental fee for the final month of the Rental Period. If the amount of the purchase price and the rental fee for the final month of the Rental Period differ, the settlement shall be made by a method separately designated by the Company.

If the User returns the product to the Company after 7 days have passed from the end of the Rental Period, such return shall not be considered a cancellation of the Purchase. If the Company confirms the return of the product from the User after 7 days have passed from the end of the Rental Period, the Company will return the product to the User. However, if the User wishes the period from the end of the Rental Period until the return date of the product to be considered as a rental period for the product, the Company may cancel the Purchase in exchange for the payment of the rental fee for that period.

Article 13 (Payment of Rental Fees, etc.)

When using the Service to rent or purchase products, Users shall bear the rental fees or product prices (collectively referred to as "Rental Fees, etc."), in addition to any cash-on-delivery fees and other expenses designated by the Company.

Users shall pay the Rental Fees, etc. for products rented or purchased on the Service by selecting one of the payment methods separately designated by the Company on the Company's website. Please note that the payment method cannot be changed after the order is completed.

If a user delays payment of the product price or any other payment based on the use of this service, that user shall pay the company a late payment interest at an annual rate of 14.6%.

Article 14 (User's Management Responsibility)

Users shall manage products with the duty of care of a good manager. The Company shall not be liable for any damages caused by use that deviates from normal usage or by the User's negligence.

Users shall not transfer, sublet, or allow third parties to use the products.

Article 15 (Prohibited Acts)

Users shall not engage in, or cause a third party to engage in, any of the following acts or acts that may lead to such acts when using the Service:

(1) Acts that violate laws, court judgments, decisions, or orders, or legally binding administrative measures, and acts that promote them.

(2) Fraudulent or threatening acts against the Company or other third parties.

(3) Acts that are contrary to public order and morals or that harm sound customs.

(4) Acts that infringe on the intellectual property rights (hereinafter, intellectual property rights collectively refers to copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including rights to acquire those rights or apply for registration, etc. for those rights)), portrait rights, privacy, honor, or other rights or interests of the Company or other third parties.

(5) Acts that place an excessive load on the network or system of the Service.

(6) Unauthorized access to the entire system connected to the Service, and unauthorized alteration or deletion of information stored in the Company's facilities.

(7) Acts aimed at collecting information of other Users.

(8) Acts of impersonating the Company, other Users, or other third parties.

(9) Acts of using another User's account.

(10) Acts of providing benefits to anti-social forces.

(11) Acts that violate the spirit and purpose of these Terms and the Service.

(12) Other acts that the Company deems inappropriate.

Article 16 (Termination of Rental Agreement)

If a User falls under any of the items in the preceding article, the Company may terminate the rental agreement without any notice or demand and immediately demand the return of the product. In this case, the fees paid by the User shall not be refunded, regardless of the reason.

Article 17 (User Withdrawal)

Users may withdraw from the Service at any time by following the prescribed method. Users who have withdrawn from the Service will no longer be able to use the Service from the time of withdrawal.

If any debts to the Company remain at the time of withdrawal, the User shall automatically lose the benefit of time for all such debts and must immediately pay all debts to the Company.

If a user wishes to use the Service again after withdrawal, they must complete the registration procedure again. Data from before withdrawal will not be carried over if the registration procedure is performed again.

Article 18 (Measures in Case of Violation of Terms, etc.)

If the Company determines that a User falls under or is likely to fall under any of the following items, the Company may, at its discretion, temporarily suspend the User's use of the Service or delete the User's account:

(1) If the User neglects to pay debts arising from transactions on the Service.

(2) If the User violates any provision of these Terms.

(3) If the registration information provided to the Company contains false facts.

(4) If the User becomes unable to pay or suspends payments, or if a petition is filed for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, or similar procedures.

(5) If the User dies or receives a ruling for the commencement of guardianship, curatorship, or assistance.

(6) If there is no response to an inquiry or other communication from the Company requesting a reply for 14 days or more.

(7) If the User has previously received measures such as suspension of Service use or account deletion, or is currently receiving such measures, in connection with the use of the Service.

(8) If the User is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of a legal representative, guardian, curator, or assistant.

(9) If the Company determines that the User is an anti-social force, or is cooperating or involved in the maintenance, operation, or management of anti-social forces through financial provision or other means, or has any other interaction or involvement with anti-social forces.

(10) If the Company determines that it is necessary for the operation and maintenance of the Service.

(11) In other cases where the Company deems that there are similar reasons to the preceding items.

The User shall not be relieved of any obligations and liabilities (including, but not limited to, liability for damages) under the service usage agreement to the Company and other third parties even after account deletion.

The Company shall not be liable for any damages incurred by the User due to actions taken by the Company based on this Article, and may retain and use the information provided by the User to the Company even after the User's account is deleted.

Article 19 (Revision and Modification of these Terms)

The Company may, at its discretion, change or add to the content of these Terms at any time. Unless otherwise specified by the Company, the revised terms of service will be notified by email, posting on the Company's website, or other appropriate methods.

If a User continues to use the Service after the change of these Terms, that User shall be deemed to have agreed to the revised Terms.

Article 20 (Changes, Suspension, Termination, etc. of the Service)

The Company may change or add all or part of the content of the Service without prior notice to Users.

The Company may, at its discretion, terminate the provision and operation of all or part of the Service. If the Company terminates the provision and operation of all or part of the Service at its discretion, the Company will notify Users of such fact by a method deemed appropriate by the Company. However, in urgent cases, notification to Users may not be given.

The Company may temporarily suspend all or part of the Service without prior notice to Users if any of the following events occur:

(1) When regular or emergency maintenance or repairs are performed on hardware, software, communication equipment, etc., for the Service.

(2) When excessive access or other unforeseen factors cause a concentration of load on the system.

(3) When it becomes necessary to ensure User security.

(4) When telecommunications carrier services are not provided.

(5) When the provision of the Service is difficult due to force majeure such as natural disasters.

(6) When the provision of the Service is difficult due to fire, power outage, other unforeseen accidents, or war, conflict, civil unrest, riots, labor disputes, etc.

(7) When the operation of the Service becomes impossible due to laws or measures based on them.

(8) In other cases where the Company deems it necessary based on the preceding items.

The Company shall not be liable for any damages incurred by the User due to measures taken by the Company based on this Article.

Article 21 (Attribution of Rights)

All intellectual property rights (including patent rights, utility model rights, design rights, trademark rights, copyrights, know-how, and other rights for acquiring these rights) related to the Service belong to the Company or its licensors, and any license to use the Service based on these Terms does not imply a license to use the intellectual property rights of the Company or its licensors.

Users may not adapt, edit, or modify information or content provided by the Company without the Company's permission, nor may they allow third parties to use or publish such information or content, and shall not engage in any act that may infringe upon the intellectual property rights of the Company or its licensors for any reason (including, but not limited to, disassembly, decompilation, and reverse engineering).

Trademarks, logos, and service marks (hereinafter collectively referred to as "Trademarks, etc.") may be displayed on the Service, but the Company does not transfer any Trademarks, etc., or grant permission for their use to Users or other third parties.

Article 22 (Handling of User Information)

The Company will appropriately handle registration information and other information collected from Users regarding the use of the Service, in accordance with the privacy policy separately established by the Company (https://testore02.myshopify.com/pages/privacy).

Article 23 (Damages)

If the Company incurs direct or indirect damages due to a User's violation of these Terms or other use of the Service (including cases where the Company receives a claim for damages or other claims from a third party due to such act), the User shall compensate the Company for all such damages (including attorney's fees and other professional fees, and an amount equivalent to personnel costs incurred by the Company in handling the matter).

Regarding damages incurred by the User in connection with the use of the Service, if the Company is liable for breach of contract or tort due to slight negligence, the Company shall only be liable for direct and ordinary damages actually incurred by the User, and shall not be liable for damages arising from special circumstances (including cases where the occurrence of damages was foreseen or could have been foreseen).

Article 24 (Disclaimer of Warranties and Exemption from Liability)

The Company does not guarantee that the Service or products rented or purchased by Users using the Service will be suitable for the User's specific purpose, have expected functions, commercial value, accuracy, usefulness, or completeness, or that the use of the Service complies with applicable laws or internal rules of industry organizations for the User.

Article 25 (Term of Validity)

The service usage agreement shall remain in effect between the Company and the User during the Service provision period, from the date of completion of user registration based on Article 2 for the User until the earlier of the date the User withdraws from the Service or the date the User's account is deleted.

Article 26 (Contact and Notification)

Notifications regarding changes to these Terms and other communications from the Company to Users regarding the Service shall be made by posting in an appropriate place on the Company's website, sending emails, or other methods deemed appropriate by the Company.

If the Company makes a notification by sending an email, the notification from the Company shall be deemed to have arrived at the time it should normally arrive, by sending an email to the email address registered by the User.

Inquiries regarding the Service and other contacts or notifications from Users to the Company shall be made by sending them through the inquiry form located in an appropriate place on the Company's website or by other methods designated by the Company.

Article 27 (Prohibition of Assignment of Rights and Obligations)

Except with the prior written consent of the Company, the User may not assign, inherit, pledge, or otherwise dispose of any rights or obligations of the User under this usage agreement, or the status under this service usage agreement, to a third party.

Article 28 (Handling in Case of Business Transfer, etc.)

If the Company transfers the business related to the Service to another company, the Company may transfer its status, rights, and obligations under the service usage agreement, as well as registration information and other information about the Users of the Service, to the transferee in connection with such business transfer, and the User shall be deemed to have agreed to such transfer in advance under this paragraph. The business transfer referred to in this paragraph includes comprehensive succession through mergers or company splits, etc., in which the Company becomes a disappearing company or a split company.

Article 29 (Severability)

Even if any provision or part of these Terms is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining portion of the provision determined to be invalid or unenforceable shall continue to be fully effective. The Company and the User shall endeavor to ensure effects equivalent to those of such invalid or unenforceable provision or portion in accordance with its intent, and agree to be bound by the modified Terms.

Even if any provision or part of these Terms is determined to be invalid or unenforceable in relation to a certain User, it shall not affect its validity in relation to other Users.

Article 30 (Agreed Jurisdiction)

All disputes arising out of or related to the Service or these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court as the court of first instance, depending on the amount in controversy.